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I’m updating my Privacy Policy in compliance with EU’s new privacy law, the General Data Protection Regulation (GDPR), which comes into effect in the UK on May 25, 2018. This law gives you more control of your personal data and greater transparency around how it is used.

I’ve always been committed to keeping your personal data safe – the GDPR is just an extra layer of security for you.

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.madeleineshaw.com (the “Site”).

PERSONAL INFORMATION I COLLECT

My shop platform is run by Squarespace and payments are processed via Stripe and Paypal. When you visit the shop, I automatically collect information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. When you make a purchase or attempt to make a purchase through the Site, Squarespace and Stripe/Paypal collects certain information from you, including your name, billing address, payment information (including credit card numbers which is held as encrypted data, stored only as long is necessary to complete the transaction at which point it is removed), email address, and phone number. If you make multiple purchases from me, this order information is linked under one customer profile.

At the time of purchase if you choose to ‘opt-in’ to my email marketing system, your name and email address will be stored under my marketing campaign manager website; MailChimp. You can access their privacy policy information here: https://mailchimp.com/legal/privacy/

HOW DO WE USE YOUR PERSONAL INFORMATION?

I use the Order Information that I collect to fulfill any orders placed through the Site (including processing your payment information and providing you with invoices and/or order confirmations).

Additionally, I use this Order Information to communicate with you.

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Stripe as a payment processor on our online store–you can read more about how Stripes uses your Personal Information here: https://www.stripe.com/us/terms.

I also use Google Analytics to help me understand how you use the Site – you can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en

You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout

Finally, I may also share your Personal Information to comply with applicable laws and regulations, to respond to a search warrant or other lawful request for information I receive, or to otherwise protect my rights.

YOUR RIGHTS

If you are a European resident, you have the right to access personal information I hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please email me at info@madeleineshaw.com . Additionally, if you are a European resident I note that I am processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you place an order through the Site, I will maintain your Order Information for my records unless and until you ask me to delete this information.

MINORS

The Site is not intended for individuals under the age of 18.

CHANGES

I may update this privacy policy from time to time in order to reflect, for example, make changes to my practices or for other operational, legal or regulatory reasons.

CONTACT ME

For more information about my privacy practice, if you have questions, or if you would like to make a complaint, please contact me info@madeleineshaw.com